![]() ![]() There are plenty of special packages for couples and we chose the Valentine’s Day special “Loving You From Head to Toe” package for 2 that includes a romantic soy candle massage, sole revival, couples facial finished with a Ferrero Rocher gift. Just help yourself to some refreshing ice tea, coffee or tea as you await your sensual experience in the beautiful lounge with high ceilings.Īs February is a month of love, this is a perfect gift to give to yourself and your partner. In this environment, the hustle and bustle that is associated with a busy city and casino next door seems like a distant memory as the environment cocoons you and takes you into a different world. The décor and layout of the spa is a careful blend of textures and calming colours that creates an airy, bright and classy with beautiful chill out areas for pre- and post-treatment relaxation. The pool and the sitting area in front immediately speak of a grand space meticulously designed to give any guest a sense of relaxation and superior class. I was immediately taken by the entranceway with an inviting and a great view of the large water feature flanked by the spa and the Silverstar Casino hotel. I have no expectations, and will never be back.I have been to a lot of spas in my lifetime and none quite grab the attention like the Soulstice Day Spa in Silverstar Casino Krugersdorp. ![]() I only decided to post this here wth the hope that some attention will be given to oversight of the floor staff, and perhaps some retraining on customer service. Should we have asked for a manager? Probably, but rather than waste any more time dealing with this on my day off, I went to a very lovely lunch (with excellent service) inside the casino, and cut my losses. We decided to have our lunch to decide what to do, but after placing our order with an annoyed-looking staff member, and not a peep after another 45 minutes, we got up and walked out. No apology made, no real effort to make us comfortable, no tour of available facilities ( we had to ask) and - importantly - no meaningful alternatives offered. Nobody had called, and nobody seemed concerned about this inconvenience. We were received with a definite lukewarm reception, and after changing I was told we couldn't have the treatment I'd booked because of load shedding, i.e. The spa is pretty but that's all, and it's not that clean. I was truly surprised at the poor service we received at this Spa, based on the excellent reviews here and referrals I received. From the minute our guests arrive they enter a world of opulence, grandeur and tranquility, where all of their everyday concerns are forgotten. With state of the art interiors and facilities, the Architects and Interior designers have left no stone unturned. ![]() Add to that, Soulstice Day Spa – Johannesburg has been uniquely designed to promote wellness, entice the senses and uplift mind, body and soul. In this way we ensure that our guests have a truly 5-star experience at the hands of qualified and enthusiastic professionals. Before administering treatments, our therapists undergo an additional 6 weeks of internal and product specific training. Our therapists are the life-blood of our organization and all have internationally accredited qualifications. From tip to toe, our variety of treatments and tailor made spa packages will ensure a sought after experience that combats the effects of ageing and stress, leaving our clients feeling rejuvenated and content. As part of the wellness revolution and in line with our mission to deliver “an extraordinary experience in spa wellness”, Soulstice Day Spa - Johannesburg is committed to assisting clients in their quest to look and feel better. Since 2008, Soulstice Day Spa - Johannesburg has been at the forefront of the beauty and wellness industry, continuing to uphold its brilliant reputation by providing clients with the most up to date information introducing new treatments and products by partnering with the world’s most renowned brand names in the professional beauty and skincare industry. Soulstice Day Spa - Johannesburg is a proud member of the prestigious, award winning, Spas of Distinction Collection - a brand name that integrates 9 of South Africa’s leading 5-star day spas into one premier group. ![]()
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